Software Development Services. 20+ Years of Engineering That Ships.
We're a custom software company that builds production systems for regulated industries. Platforms serving 300,000+ policyholders. Document ecosystems processing 40,000+ documents a week. AI agents that cut 20-hour workflows to 10-15 minutes. Two decades of shipping software that works.
We also build AI agents embedded directly in your product, not alongside it. Copilots, document processing agents, knowledge agents, conversational agents, and voice agents. Every agent runs on HyperCore, our proprietary agentic framework with 5,000+ eval assertions, built-in governance, and HyperCare post-launch support. Production-ready and measured.
AI development services explained
We treat AI as a general capability valuable only when it improves a workflow inside your product. HyperSense provides AI software development, AI consulting services, and AI integration services alongside custom web and mobile engineering.
We’re ISO/IEC 27001 & 9001 certified, model-agnostic, and outcome-focused, so you get application-level AI that’s secure, governed, and measured.
Our services
Custom software development
Cross-platform applications at scale. Flutter, .NET Core, Node.js, React. Systems serving hundreds of thousands of users with the reliability regulated industries demand. Signal Iduna's health insurance platform serves 300,000+ policyholders across iOS, Android, and web. Find out more
AI agent development
Production AI agents for sales, support, document processing, and compliance. Our Reperks agent cut landlord billing from 20+ hours to 10-15 minutes. Hamilton Perkins' chatbot generates B2B quotes in 60 seconds. Built on AWS Bedrock and Anthropic Claude. Model-agnostic. Governance included from day one.Find out more
Development teams
Dedicated engineering teams embedded in your organization. 5-12 specialists per engagement, multi-year partnerships. Our Trusted Carrier team has been together for 10+ years. Signal Iduna runs on an 8-person dedicated team.Find out more
UI/UX design
Research-driven design for AI-assisted experiences. Clear states for AI responses, explanations with citations, approval flows for high-stakes actions. We design interfaces that make AI useful without adding friction.Find out more
Mobile app development
Production mobile apps on iOS and Android. Flutter-based cross-platform delivery with offline-first capability, real-time processing, and enterprise-grade security. Tinka's BNPL app hit 50,000+ users in 3 months. Trusted Carrier's apps work offline across 13 countries.Find out more
Web development
Production web platforms with AI capabilities built in. Knowledge agents with citations over your content. Document processing portals with human-in-the-loop validation. Dashboards that show the impact of AI features on your KPIs.Find out more
Digital transformation consulting
Process mapping to identify automation opportunities. AI readiness assessments. ROI analysis based on your actual workflows, not industry averages. We start from your business problem and work backward to the right technology.Find out more
IT consultancy
Security architecture, governance frameworks, and cost optimization. ISO-aligned controls, least-privilege access, full auditability. MLOps consulting with evaluation and cost guardrails for AI features.Find out more
Product discovery
Validate a high-value use case before committing to a full build. Prototype and usability testing for AI features. Delivery plan for a 4-week AI Feature Sprint.Find out more
R&D engineering
Rapid proofs of concept for knowledge agents (RAG), document processing, voice interfaces, and recommendation systems. When you need to test a technical hypothesis before building the production system.Find out more
AI agents we embed in your product
We start from your business process and KPI, then deploy AI agents that remove friction and deliver measurable results. Every agent ships on HyperCore with eval-driven quality gates and HyperCare post-launch support.
Knowledge agents
Ask questions in plain language and get cited answers from your policies, documentation, tickets, and internal content. Grounded in your data. Every answer traceable to a source document. ZURI uses this pattern to qualify 400+ daily buyer conversations for Vela Zanzibar.Decision and approval automation
Goal-driven agents that gather data, check rules, and propose decisions with human approval. Faster onboarding, reviews, and compliance checks.Customer service agents
Personalized 24/7 chat and voice with safe system actions. Hamilton Perkins' chatbot handles B2B and B2C audiences from a single conversational interface. Vera, our AI insurance automation platform, is pre-configured for 9+ insurance lines and handles claims, policy questions, and renewals without custom model training.Document processing agents
Classify, extract, validate, and export data from invoices, claims, contracts, and compliance documents. Reperks uses this pattern to cut landlord billing from 20+ hours to 10-15 minutes. DocuFlow, our IDP platform, handles high-volume document workflows with built-in validation and audit trails.In-product copilots
Context-aware assistants embedded in your UI. Suggested next steps, routine action execution, and guided workflows for support desks, sales ops, and back-office teams.Anomaly detection and alerts
Detect fraud, quality issues, and delays. Forecast demand and ETAs. Trigger proactive tasks before problems reach your customers.
How we work
1.
Discovery and analysis
We align on business objectives and KPIs, not just features. Identify quick wins for AI agent deployment. Run an AI readiness check: data sources, systems, constraints, and success metrics.
2.
Strategic planning
Define where AI shows up in your product and how it helps. Choose the right approach: knowledge agents, document processing, conversational AI, agentic workflows. Model-agnostic from the start. Security and governance planning included.
3.
Design and development
Design assistive UX with clear states, explanations, citations, and approval flows. Build the agent inside your app. Integrate with your systems and data. Keep vendor choices flexible.
4.
Quality assurance
Functional tests plus AI-specific evaluations: quality, faithfulness, safety, and latency. 5,000+ eval assertions validate agent behavior before production. Human-in-the-loop validation where accuracy and compliance matter. We validate that the feature moves the KPI we agreed on.
5.
Deployment and support
Launch with observability and cost guardrails. Usage dashboards, budgets, alerting. Training and runbooks so your team adopts the feature. HyperCare post-launch support for both the application and the AI components.
6.
Continuous improvement
Measure impact against your baseline. A/B tests and user feedback. Tune prompts, improve data coverage, optimize costs. Model-agnostic stance means you can switch models as your needs evolve.
Need speed? Try the AI Feature Sprint (≈4 weeks)
Pick one high-leverage use case; we design, build, harden, and ship a production feature with evaluation, governance, and KPI tracking so you see value fast.
Case studies
Proptech
Reperks: Production AI agent for utility billing
98% time reduction. 20+ hours to 10-15 minutes. Claude 4.5 Sonnet on AWS Bedrock. Live at agent.reperks.de. Document processing, legal compliance automation, triple-validated calculations. 6-week MVP, 5-person team.
Insurance
Signal Iduna: Digital health insurance platform
300,000+ policyholders. 100,000+ downloads. 1,400+ clinics. 16% YoY premium growth. Cross-platform insurance platform across iOS, Android, and web. 2+ year engagement, 8-person team.
Fintech
Tinka: High-growth fintech delivery
50,000+ users in 3 months. EUR 300,000+ monthly transaction volume. 4.8 App Store / 5.0 Google Play ratings. Flutter cross-platform BNPL app with serverless AWS infrastructure. 10+ year partnership.
Our tech stack
Our technological skills span modern web, mobile, and cloud. Whether you need custom software development, AI agent development, or mobile apps, we build production systems governed for security, quality, and cost.
Frontend development:
Languages
HTML5, CSS3, JavaScript/TypeScript
Frameworks/Libraries
React, Angular, Vue.js
AI in the UI
Assistive UX (copilot panels, explainability/citations, approvals), accessibility, analytics for AI feature adoption
Backend & APIs:
Languages
Node.js, Python, Java, .NET, PHP
Frameworks
Express/Fastify, FastAPI, Spring Boot, ASP.NET Core, Laravel
Data & events
REST/GraphQL, Webhooks, event-driven patterns for agent actions and automations
Mobile development:
Native
Swift (iOS), Kotlin (Android)
Cross-platforms
Flutter, React Native
AI on mobile
In-app copilots, smart capture (IDP), voice, on-device friendly patterns (caching/offline)
Cloud platforms:
Primary
AWS (Partner), plus Azure, Google Cloud Platform
Common services
Serverless (Lambda/Functions), containers (ECS/Fargate/Kubernetes), object stores, managed DBs, CDN, secrets/keys
AI and retrieval:
Model access
Amazon Bedrock and Anthropic Claude (primary stack). Model-agnostic routing and prompt caching
RAG/Knowledge
Vector search (pgvector, OpenSearch, Pinecone, Weaviate). Classification-first document processing with human-in-the-loop
IDP (Document AI)
Classification → extraction → validation → posting, with human-in-the-loop
Agentic workflows
Tool and function calling, approval lanes, action logs
Interop
(Optional) MCP-ready integrations to expose safe tools/data to agents
Data engineering & analytics:
Pipelines/lakes
AWS Glue/Athena, EMR, Step Functions, Airflow, dbt; S3/Parquet; Lakehouse (Delta/Iceberg)
Streams
Amazon Kinesis, Kafka
Warehouses
Redshift, BigQuery, Snowflake
BI/observability
Dashboards for KPI impact, usage, and cost of AI features
MLOps, evaluation & governance:
MLOps consulting
Monitoring, regression tests, drift checks
Eval & safety
Quality/ faithfulness/ safety/ latency scorecards; red-teaming; guardrails
Cost control
Token budgets, prompt caching, tiered model routing, usage alerts
Telemetry
CloudWatch, OpenTelemetry, Datadog feature-level metrics
DevOps & CI/CD:
Tools
Docker, Kubernetes, Terraform, GitHub Actions, GitLab CI/CD, Jenkins
Practices
Blue/green and canary deploys, feature flags, automated rollbacks for AI-powered features
Security & Compliance (privacy by design):
Standards
ISO 9001:2015, ISO/IEC 27001:2018; GDPR/CCPA alignment
Access
SSO/SAML, OAuth 2.0/OIDC, RBAC, agent identities & least-privilege policies
Data
Encryption in transit/at rest, customer-managed keys, PII/PHI handling, audit logs, data residency options
Controls
Model/data-usage policies (your data is never used to train third-party models without consent)
IoT and integration:
Protocols
MQTT, CoAP, HTTP
Platforms
AWS IoT Core, Azure IoT Hub
Use in AI
Device telemetry → anomaly detection, predictive maintenance, automated workflows
Multimedia & Real-Time Communication:
Tech
WebRTC, VoIP/SIP, streaming (HLS, MPEG-DASH)
Use in AI
Real-time voice assistants, call summarization, coaching, and automated follow-ups
Design and prototyping:
Tools
Figma, Adobe XD, Sketch
Practices
Wireframing, assistive UX patterns (explanations, citations, confidence states), user testing for AI features
Your data is never used to train third-party models without consent. Model-agnostic, secure, and measurable — we integrate AI directly into your product and prove the impact.
Insights into software development
Agentic AI in insurance: beyond the chatbot
Most insurance AI projects never escape pilot purgatory. Learn why chatbots hit their ceiling and the architecture patterns for production AI agent deployment.
The Hidden Costs of AI Agent Development: A Complete TCO Guide for 2026
Your AI agent budget is probably 40-60% too low. From infrastructure to pilot purgatory, here’s the complete TCO picture every decision-maker needs before signing a contract.
Why 88% of AI Agents Never Make It to Production (And How to Be the 12%)
The demos impress. The pilots look promising. Then nothing happens. Discover why most AI projects die in pilot purgatory and what the successful 12% do differently.
Ready to build something that works?
Walk away from the first call with a scoped plan, a timeline, and a cost estimate. Whether you need a production AI agent, an enterprise platform, or a team to augment yours, we’ll map the path from idea to production.
Tell Us About Your Project
Describe what you're building, your timeline, your KPIs, and any technical constraints. We'll review your project and get back to you with a clear next step.Let's talk about your project