Chemical transport

HyperSense Enriches Trusted Carrier App Ecosystem Next-Step Chemical Logistics

Next-step Chemical Logistics
Trusted Carrier is a company that provides verified digital data of the transport partners directly in the systems of your customers. They aim to provide a faster and more secure handling with efficient documentation. Trusted Carrier offers three products: CTC Wallet, CTC Asset and CTC vCard.
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  • Scope

    Developed a digital ecosystem with mobile and web solutions to streamline chemical logistics and documentation management.
  • Deliverables

    Delivered the CTC Wallet, CTC Asset, and CTC vCard—cross-platform mobile apps, web dashboard, and ERP integration.
  • Results

    Enhanced operational efficiency, improved data security, and reduced manual processes, benefiting both transport partners and shippers.
  • Collaboration period

    2019 - ongoing

Revolutionizing transportation

Digital solutions for enhanced efficiency, security, and industry-specific needs

Brief overview of the project

Trusted Carrier is a company that provides verified digital data of the transport partners directly in the systems of your customers. They aim to provide a faster and more secure handling with efficient documentation. Trusted Carrier offers three products: CTC Wallet, CTC Asset and CTC vCard.

  • CTC Wallet

    CTC Wallet is a digital wallet that allows you to store all your important documents in one place. It is a secure and convenient way to keep track of your documents and access them whenever you need them.
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  • CTC Asset

    CTC Asset is a vehicle master data management system that provides all data quality-assured and digitally from a single source – for faster and more efficient process runs. It is specifically designed for the chemical industry.
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  • CTC vCard

    CTC vCard is the trusted business card for transportation partners. It can be filled out with a profile picture (e.g. your logo), a meaningful description of your company and a link to your website. Please note that the website must be entered in the left column.
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Objectives and goals

Trusted Carrier's overarching mission is to revolutionize the transportation industry by offering innovative digital solutions that streamline documentation processes and enhance security. The company's primary objectives and goals are:

  • Improve efficiency through digitalization

    Trusted Carrier aims to significantly reduce the time and effort required to manage and access transport documentation. By offering products like the CTC Wallet, CTC Asset, and CTC vCard, the company enables its customers to have instant access to important documents, eliminating the need for manual searching or redundant data entry.
  • Enhance security by employing advanced cryptography

    Providing verified digital data directly into the systems of its customers, Trusted Carrier ensures that all information is accurate and up-to-date. This enhanced security, helps to prevent fraudulent activities and instills confidence in the transport partners and end customers.
  • Cater to industry-specific needs

    Trusted Carrier`s CTC Asset, specifically designed for the chemical industry, demonstrates the company`s commitment to meeting the unique needs of various industries. By providing tailored solutions, Trusted Carrier aims to be the go-to source for industry-specific data management and documentation.
  • Streamline bureaucracy through process automation

    Trusted Carrier recognizes the challenges posed by excessive bureaucracy and aims to alleviate this burden by simplifying processes and automating tasks. The company`s products are designed to minimize manual intervention, allowing for seamless documentation and data management.
  • Promote environmental sustainability

    By digitizing documents and eliminating the need for paper documentation, Trusted Carrier contributes to a more sustainable environment. The company`s products not only increase efficiency but also reduce waste and conserve resources.
  • Summary

    By digitizing documents and eliminating the need for paper documentation, Trusted Carrier contributes to a more sustainable environment. The company`s products not only increase efficiency but also reduce waste and conserve resources.

Scope and target audience

Trusted Carrier's solutions are designed to cater to the complex needs of the transportation industry. By focusing on digitalization and process optimization, the company's products and services aim to address the challenges faced by shippers and transport partners alike. In this section, we outline the scope and target audience of Trusted Carrier's offerings.

Trusted Carrier's product offerings encompass a comprehensive suite of digital solutions tailored to the unique requirements of the transportation industry. These solutions include:

  • Documentation management

    The CTC Wallet enables users to securely store and access essential documents, streamlining the process of document retrieval and exchange.
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  • Data quality assurance

    CTC Asset, a vehicle master data management system, provides quality-assured, industry-specific data from a single digital source to improve efficiency and reduce the likelihood of errors.
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  • Enhanced business visibility

    The CTC vCard serves as a digital business card for transportation partners, offering a professional and trustworthy means of sharing company information.
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Trusted Carrier's target audience is primarily focused on two key groups within the transportation industry:

  • Shippers

    Shippers are responsible for managing the transportation of goods from one location to another. They often face challenges related to documentation management, data accuracy, and partner identification. Trusted Carrier's solutions enable shippers to streamline these processes, reduce paperwork, and improve operational efficiency.
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  • Transport partners

    Transport partners are the companies that provide transportation services to shippers. They require efficient and secure ways to share and access essential documentation and maintain up-to-date records of their fleet and services. Trusted Carrier's products, such as the CTC Wallet and CTC vCard, offer transport partners the ability to manage their documentation digitally, enhance their professional image, and foster trust with shippers.
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  • Truck drivers

    Truck drivers play a vital role in the chemical logistics chain, and their needs are also addressed by Trusted Carrier's ecosystem. The platform offers drivers easy access to essential documentation and other resources, ensuring smooth interactions with shippers and transport partners. Additionally, the mobile app provides offline functionality, allowing drivers to operate even without an internet connection, enhancing their overall experience and efficiency on the job.
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Business challenges or needs that led to the project

As a leading technology solutions provider, HyperSense recognizes the importance of addressing the evolving challenges faced by businesses in various industries. In the case of Trusted Carrier, several key business challenges and needs emerged in the transportation sector, prompting the initiation of the project. HyperSense was brought on board as a strategic partner to help Trusted Carrier develop innovative digital solutions to address these challenges. The following section details these challenges and the rationale behind the collaborative efforts of Trusted Carrier and HyperSense.

Inefficient documentation management

The transportation industry has long been burdened by the time-consuming and error-prone nature of managing paper-based documents. Shippers and transport partners needed a more efficient way to store, access, and share essential documents securely. This challenge led to the joint creation of the CTC Wallet by Trusted Carrier and HyperSense, a digital wallet designed to centralize and streamline document management.

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Data accuracy and security concerns

Ensuring the accuracy and security of transport data is critical for maintaining trust and preventing fraudulent activities. Traditional data management methods, however, often lacked proper safeguards and validation mechanisms. To address this need, HyperSense collaborated with Trusted Carrier to develop CTC Asset, a vehicle master data management system that provides quality-assured, digitally verified data from a single source. needs.

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Industry-specific requirements

The transportation industry comprises various sectors with unique needs and regulatory requirements. For instance, the chemical industry has specific safety and compliance standards that must be met. To cater to such niche requirements, HyperSense worked with Trusted Carrier to design CTC Asset, ensuring the system provides industry-specific data management solutions that users can rely on for accurate, up-to-date information.

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Streamlining partner identification and communication

Identifying and establishing communication with reliable transport partners is a crucial aspect of the transportation business. Traditional methods of sharing business information were often insufficient, leading to inefficiencies and miscommunication. Recognizing this need, HyperSense partnered with Trusted Carrier to develop the CTC vCard, a professional and standardized way to share company information.

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Environmental sustainability

The transportation industry has been under increasing pressure to adopt more sustainable practices, including reducing paper waste. HyperSense identified this need as a driving force for the partnership with Trusted Carrier, resulting in the development of digital solutions that help minimize paper documentation and contribute to a more environmentally friendly industry.

In response to these pressing business challenges and needs, HyperSense collaborated with Trusted Carrier to devise a suite of digital solutions that address the pain points experienced by shippers and transport partners. By understanding the unique challenges of the transportation sector and developing targeted solutions, the partnership between HyperSense and Trusted Carrier has positioned the latter as an industry leader in digital innovation.

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Building a robust and scalable digital ecosystem

Technology stack, key features, and team composition for the CTC app

Software development methodology

For the development of the CTC app ecosystem, our team at HyperSense adopted an Agile software development methodology to ensure a flexible, iterative, and collaborative process. This approach allowed us to rapidly respond to the changing needs of Trusted Carrier and its users, while maintaining a high level of quality and efficiency throughout the project.

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Key principles of our agile development methodology:

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    Iterative development

    By organizing our work into 1-week sprints, we ensured that progress was swift and continuous. Each sprint consisted of planning, development, testing, and review phases, allowing us to regularly deliver new features and improvements to the app ecosystem.
  • 2

    Collaboration and communication

    Our Agile approach emphasized close collaboration between team members and stakeholders. Internal daily stand-ups, led by our PO/Tech Lead, facilitated open communication and ensured that everyone was aligned with the project's goals and priorities. We utilized Slack for team communication and Redmine for task tracking, while relying on coda.io for documentation purposes.
  • 3

    Continuous integration and deployment (CI/CD)

    We employed a CI/CD pipeline implemented on AWS CodePipeline to automate the integration, testing, and deployment of the app ecosystem. This enabled us to rapidly identify and address any issues, ensuring that the app remained stable and high-performing throughout the development process. We set up environments for development, staging, and production to streamline the deployment process.
  • 4

    Adaptive planning

    The Agile methodology allowed us to be flexible in our planning and prioritize features and improvements based on user feedback and changing requirements. This adaptability ensured that the app ecosystem remained relevant and valuable to Trusted Carrier and its users, even as their needs evolved.
  • 5

    User-centric design

    By incorporating user feedback and usability testing into our development process, we ensured that the app ecosystem was designed with the end-users in mind. This focus on user experience helped us create a solution that was both functional and enjoyable to use.
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    Quality assurance

    We placed a strong emphasis on quality, integrating testing and quality assurance activities throughout the development process. Our QA process included both manual and automated testing to ensure the app ecosystem met the high-quality standards required by Trusted Carrier and its users. For end-to-end automated testing, we utilized Katalon Studio to validate the system's functionality, performance, and compatibility.
  • 7

    Summary

    By adopting an Agile software development methodology, our team at HyperSense was able to build a robust and scalable CTC app ecosystem that met the needs of the transportation industry. This approach allowed us to continuously improve and refine the app, ensuring that it remained cutting-edge and relevant in the rapidly changing transportation sector.

Technology stack and tools used

The CTC app ecosystem was developed using a diverse and robust technology stack, specifically organized into Backend, Web Frontend, and Mobile Application microservices and components. By selecting the appropriate tools and frameworks for each component of the system, we ensured that the ecosystem was scalable, maintainable, and efficient, while delivering a seamless, high-performance user experience.

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Backend

  • Node.js with LoopBack

    Node.js with LoopBack: The backend was built on Node.js with LoopBack, a powerful and extensible Node.js framework. LoopBack provided a well-structured, scalable, and maintainable foundation for our API development, ensuring the system's stability and performance.

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  • Aurora DB

    MySQL: As a popular and reliable open-source relational database management system, MySQL effectively managed the large volume of data generated by the CTC app ecosystem.

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  • Microservices and AWS deployment

    Microservices and AWS Deployment: The backend was architected as a collection of microservices, promoting modularity, maintainability, and scalability. Deploying these microservices on Amazon Web Services (AWS) ensured a secure, high-performance, and cost-effective infrastructure.

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  • Amazon S3

    Utilizing Amazon S3 for file storage provided a highly available, secure, and scalable cloud storage solution, enabling low-latency storage and retrieval of large amounts of data.

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  • Web frontend

    Angular: The web frontend was developed using Angular, a widely adopted and powerful web application framework. Angular's rich feature set and emphasis on modularity and maintainability enabled us to create a responsive and dynamic user experience tailored to the transportation industry's needs.

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  • Mobile application

    Flutter: The mobile applications for iOS and Android were built on top of Flutter, a popular cross-platform mobile application framework. By using Flutter, we developed a single codebase for both platforms, reducing development time and ensuring a uniform experience for all users. Flutter's extensive library of pre-built widgets and tools facilitated rapid development and iteration.

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  • End-to-end testing

    Katalon Studio: To ensure the quality and reliability of the entire app ecosystem, we employed Katalon Studio, a comprehensive test automation solution, for our end-to-end (E2E) testing. This tool enabled us to validate the system's functionality, performance, and compatibility, ensuring that all components worked together seamlessly and efficiently.

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Key features and functionalities

The CTC (Trusted Carrier) app ecosystem is designed to improve efficiency and security in the transportation industry. It provides a platform for drivers, transport partners, and industrial sites to exchange information, validate credentials, and perform various tasks related to logistics. This chapter highlights the key features and functionalities of the CTC app ecosystem.

  • CTC Wallet

    The CTC Wallet is a mobile app for drivers, allowing them to capture and send registration data to external systems, such as industrial sites. The app supports both Android and iOS devices, and can be used on single-user devices (personal smartphones or tablets) or multi-user devices (Android devices shared by multiple drivers).
  • Driver and transport partner linking

    Drivers can link their profiles with one or multiple transport partners, indicating they are working for these companies. This link must be confirmed by both parties, and when a registration is performed, the registration object will contain the name and CTC Company ID of the transport partner.
  • CTC Asset

    This service validates vehicle master data, ensuring that information about vehicle components isaccurate and up-to - date.Vehicle owners input the data, and CTC Support checks and approves
  • Driver master data validation

    The CTC app ecosystem allows validation of driver master data by site personnel after reviewing relevant documents. Validated data includes first name, last name, date of birth, nationality, driving license validity, ADR license number, ADR training courses, ADR validity, ISOPA license number, and ISOPA validity. Validation occurs on a per-site basis and lasts for a configurable time period.
  • Driver identification

    The CTC Wallet ensures the proper identification of drivers through device IDs, generated during the first login on the app. If a driver is not identified, they cannot access validated
  • Manufacturer on-site registration

    The registration process in the CTC Wallet is central to its functionality. Each registration has a unique "registration_id," which serves as the primary key for communication between the app and external systems.
  • CTC vCard

    The CTC vCard service validates company master data for transport partners, making sure that the information is accurate and supported by relevant documents.The process is conducted by CTC Support, and having a completed vCard is generally required for access to Wallet and Asset services.
  • Push notifications

    The CTC Wallet sends an extensive set of push notifications to drivers, such as responses to registrations, registration drafts, files, messages, QR codes and others. These notifications help streamline communication between drivers, transport partners, and industrial sites.
  • CTC Kiosk

    The CTC Wallet features an alternative solution called CTC Kiosk, specifically designed for drivers who prefer not to use a mobile app. This separate application is tailored for industrial sites with a high volume of shipments and serves as an alternative to the CTC app when a driver doesn't have one configured. The CTC Kiosk app operates on dedicated in-site terminals, allowing drivers to capture and send registration data at specific locations
  • Biometric authentication

    The registration process in the CTC Wallet is central to its functionality. Each registration has a unique "registration_id," which serves as the primary key for communication between the app and external systems.
  • Guest mode

    The CTC Wallet offers a Guest Mode for drivers seeking limited access without account registration. This feature enables users to enjoy key functionalities, providing a smooth and streamlined experience without the commitment of a full account.
  • Manufacturer certificates

    Industrial sites can create certificates using the CTC Web Frontend to enable or disable profile selection in the mobile app. These certificates contain information shared with external systems during registration, allowing verification of a driver's authorization for specific processes. Furthermore, these certificates optimize the process by enabling manufacturing sites to create fast lanes for recurring drivers, streamlining their access and reducingDEV wait times.
  • ERP seamless integration

    CTC enables direct API integration with manufacturers' existing systems, minimizing the need for additional training and promoting higher adoption rates. This bidirectional communication allows CTC to send notifications and receive requests from third-party systems, ensuring efficient and cohesive interactions throughout the ecosystem.
  • Summary

    These key features and functionalities make the CTC app ecosystem a robust and reliable solution for managing and streamlining processes in the transportation industry.By facilitating secure and efficient communication between drivers, transport partners, and industrial sites

Duration, milestones and team

Our collaboration with Trusted Carrier began in 2019, and we embarked on the journey to create a comprehensive and robust solution for the transportation industry. Working in an agile manner, we organized our development efforts into 2-week sprints, ensuring that progress was swift and efficient.

We successfully released the first production version of the CTC app ecosystem in 2020, marking a significant milestone in the project. Since then, our team has continually refined and expanded the app's features and capabilities, tailoring it to the evolving needs of Trusted Carrier and its users.

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Throughout the project, we have delivered more than 15,000 hours of development effort, demonstrating our unwavering commitment to building a high-quality and sustainable solution. As the collaboration between our team and Trusted Carrier continues to grow, we are increasing the scale of our partnership by extending the team, ensuring that the app ecosystem remains cutting-edge and relevant in the rapidly changing transportation industry.

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Project team composition and roles

We assembled a highly experienced team with a diverse range of skill sets and ensured allocation flexibility to meet the changing demands of the project. The team was led by a seasoned tech lead with over 15 years of experience in the industry, providing strong technical guidance and project management throughout the development process.

  • Flutter developers

    Focused on creating cross-platform mobile applications for iOS and Android using the Flutter framework. Their expertise in mobile development ensures that the CTC app ecosystem is accessible and user-friendly for all types of mobile devices.
  • Tech lead

    Responsible for overseeing the technical direction of the project, ensuring that the technology stack and architecture are sound and align with the objectives of the app ecosystem. The tech lead also plays a crucial role in coordinating with the stakeholders and various teams spread across multiple fields, and keeping the project on track.
  • Backend developers

    Tasked with building a robust and scalable backend infrastructure using Node.js, Loopback, and MySQL. Their work is critical in ensuring that the app ecosystem can handle the complex data management requirements of the transportation industry.
  • Frontend (Angular) developers

    Responsible for building the web frontend using the Angular framework. They work closely with the designers to create a seamless and intuitive user interface that enhances the overall user experience.
  • DevOps

    Responsible for setting up the AWS infrastructure, managing CD/CI workflows, and participating in the app's architectural design. They ensure seamless deployment, monitoring, and scaling of the app ecosystem, optimizing performance and security.
  • QA engineer

    The quality assurance engineer is responsible for conducting comprehensive testing of the app ecosystem, including functional, performance, and security testing, as well as End-to-end (E2E) testing. Their role is crucial in ensuring that the app ecosystem is free of defects and meets the high-quality standards required by Trusted Carrier and its users.
  • Designers

    Their role is to create a visually appealing and functional design for the app ecosystem, taking into consideration user experience and usability principles. They collaborate with frontend developers to ensure the implementation of their designs is consistent and visually appealing.

Overcoming challenges in the Trusted Carrier app ecosystem development

Technical, organizational, and resource management solutions

  • Data security

    Ensuring the security of sensitive data was a primary concern. To address this challenge, our team researched and implemented the best security techniques available. We selected Elliptic Curve Diffie-Hellman (ECDH) for secure key exchange and the Advanced Encryption Standard (AES) to protect data during storage and transmission.
  • Bridging the gap between industrial field and user experience

    The transportation industry, especially within the chemical sector, has specific requirements that needed to be addressed. Our team carefully analyzed these requirements and worked closely with industry experts to design user flows and experiences that catered to the unique needs of this sector.
  • Offline functionality

    The mobile app needed to operate without an internet connection. To achieve this, data is stored locally in an encrypted SQLite database and implemented complex business logic to automate processes when the app is offline. This ensured that users could continue their tasks even in areas with limited or no network connectivity.
  • ERP integration

    Integrating the CTC app ecosystem with the chemical plants' ERP software required a deep understanding of various ERP systems and their data structures. We developed custom connectors and APIs to ensure seamless data exchange between the CTC ecosystem and the ERP systems.
  • IT security compliance

    Handling IT security compliance for large-scale players in the chemical industry, like BASF and others, required strict adherence to industry-specific security standards. Our team conducted thorough assessments and made the necessary adjustments to ensure that the CTC ecosystem met all relevant security requirements.
  • Access control integration

    Integrating the CTC app ecosystem with the access control software of large chemical plants in Europe was essential to provide easy access for drivers on their industrial sites. We developed custom integrations that allowed the CTC app to communicate with various access control systems, simplifying the check-in process for drivers.
  • Complex process automation

    The most challenging aspect of the project was implementing complex process automations for all actors in the CTC ecosystem. Our team worked extensively to understand the intricate processes and then designed and developed custom automation solutions tailored to the needs of the CTC ecosystem. We tackled this challenge by breaking down each process into smaller, manageable components and then meticulously designing and developing automation solutions to streamline operations across the ecosystem.
  • Summary

    By addressing these technical challenges, we delivered a high-quality, feature-rich mobile app that meets the needs of Trusted Carrier's customers and supports their continued growth and success.
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Organizational or communication challenges and their resolutions

Throughout the development of the Ctc mobile app, our teams faced various organizational and communication challenges. Here are some key issues we encountered and the resolutions we implemented:

Cross-functional team collaboration

By organizing our work into 1-week sprints, we ensured that progress was swift and continuous. Each sprint consisted of planning, development, testing, and review phases, allowing us to regularly deliver new features and improvements to the app ecosystem.

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Remote work and time zone differences

Coordinating meetings and communication with remote team members in different time zones was challenging. We scheduled regular stand-ups and video conferences at convenient times and relied on asynchronous communication tools for updates.

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Client communication and expectations management

Clear communication with the client and managing their expectations were essential. We conducted regular progress update meetings, shared project reports, and encouraged open dialogue to maintain transparency and keep the client informed.

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Knowledge transfer and domain expertise

Developing a deep understanding of the chemical transportation industry was crucial. We organized workshops, training sessions, and worked closely with industry experts to gain the necessary domain knowledge and expertise.

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Scaling the team and resource allocation

Identifying and establishing communication with reliable transport partnersis a crucial aspect of the transportation business. Traditional methods of sharing business information were often insufficient, leading to inefficiencies and miscommunication. Recognizing this need, HyperSense partnered with Trusted Carrier to develop the CTC vCard, a professional and standardized way to share company information.

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Monthly business and organizational sync

To ensure alignment between HyperSense and Trusted Carrier's leadership teams, we held monthly business and organizational sync meetings. These meetings facilitated strategic discussions, identified potential roadblocks, and enabled both parties to share valuable insights and feedback. This regular communication not only strengthened the partnership but also ensured that the project continued to meet both organizations' objectives and expectations.

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Trusted Carrier app ecosystem development

Measuring success and gleaning insights

Quantitative results

We can identify several quantitative results that demonstrate the project's success and impact:

  • Project duration

    By bridging the gap between the industrial field and user-centric design, the CTC app ecosystem has created intuitive flows and experiences tailored to the specific requirements of the chemical transportation industry. This results in a better user experience for all actors involved in the ecosystem.
  • Sprints and work hours

    By researching and implementing advanced data encryption techniques, such as ECDH and AES, the CTC app ecosystem has ensured a high level of data security for its users, which is essential in a sensitive industry like chemical transportation.
  • Team expansion

    By bridging the gap between the industrial field and user-centric design, the CTC app ecosystem has created intuitive flows and experiences tailored to the specific requirements of the chemical transportation industry. This results in a better user experience for all actors involved in the ecosystem.
  • Process automation

    By researching and implementing advanced data encryption techniques, such as ECDH and AES, the CTC app ecosystem has ensured a high level of data security for its users, which is essential in a sensitive industry like chemical transportation.
  • Integration with industry giants

    By bridging the gap between the industrial field and user-centric design, the CTC app ecosystem has created intuitive flows and experiences tailored to the specific requirements of the chemical transportation industry. This results in a better user experience for all actors involved in the ecosystem.

Qualitative results

We can identify several quantitative results that demonstrate the project's success and impact:

  • Improved user experience

    By bridging the gap between the industrial field and user-centric design, the CTC app ecosystem has created intuitive flows and experiences tailored to the specific requirements of the chemical transportation industry. This results in a better user experience for all actors involved in the ecosystem.
  • Increased data security

    By researching and implementing advanced data encryption techniques, such as ECDH and AES, the CTC app ecosystem has ensured a high level of data security for its users, which is essential in a sensitive industry like chemical transportation.
  • Offline functionality

    The mobile app's ability to run without an internet connection, using encrypted local SQLite databases, allows users to continue working even in areas with limited connectivity. This greatly enhances the app's utility and versatility.
  • Strong team collaboration

    The mobile app's ability to run without an internet connection, using encrypted local SQLite databases, allows users to continue working even in areas with limited connectivity. This greatly enhances the app's utility and versatility.
  • Smooth integration with existing systems

    The successful integration of the CTC app ecosystem with chemical plants' ERP software and access control systems demonstrates the app's adaptability and ability to work in harmony with existing infrastructure.
  • Summary

    The Trusted Carrier mobile app has delivered both quantitative and qualitative benefits, showcasing the power of a well-designed and executed mobile solution in driving performance improvements, cost savings, and user satisfaction.
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Lessons learned and best practices

Throughout the development of the CTC app ecosystem, several valuable lessons and best practices have been identified, which can be applied to future projects and collaborations:

Be a partner, not just a supplier

Foster a strong relationship with the customer by being an integral part of their team, offering valuable insights, and saying "NO" when necessary. This partnership ensures that both parties work together towards the best possible solution.

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These lessons and best practices demonstrate the value of partnering with a skilled software development company like HyperSense. By leveraging our expertise and fostering a strong collaborative relationship, Trusted Carrier has optimized their logistics processes, enhanced their app ecosystem, and drove growth in the chemical transportation industry.

Testimonials and feedback
from stakeholders

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Managing Director CTC @Trusted Carrier

Hans Maier

The team offered innovative concepts and prompt, reliable communication. The engineers are highly proficient at sophisticated JavaScript programming. They efficiently worked through several phases of agile development to create strong deliverables. Close collaboration facilitates a smooth workflow. Their fresh perspective improved our customer service and internal processes.

Reflecting on the Trusted Carrier app ecosystem journey and envisioning its future

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    Recap of the Project's Success and Achievements

    The CTC app ecosystem, a comprehensive solution for the chemical transportation industry, has been a resounding success. Starting with a collaboration between HyperSense and Trusted Carrier in 2019, the project has evolved through numerous iterations, driven by a robust development methodology and a strong partnership between the two companies.

    Over the course of more than 15,000 hours of work, the project team successfully delivered a range of innovative features and functionalities, addressing key challenges in the industry, such as data security, process automation, and integration with existing systems. The mobile applications, built on top of Flutter for cross-platform compatibility, have empowered drivers to work efficiently, even in areas with limited or no internet connectivity.

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Reflection on the overall experience and insights gained

The development of the CTC app ecosystem has provided valuable insights and lessons learned, which can be applied to future projects. By focusing on planning in small steps while maintaining a clear vision, the team has been able to navigate complex requirements and deliver a successful solution.

The experience has highlighted the importance of strong relationships and open communication between development teams and their customers. By acting as partners rather than just suppliers, the team at HyperSense was able to offer valuable guidance and contribute to the success of the project.

Through the implementation of best practices, such as prioritizing code maintainability, engaging experienced liaisons, and maintaining up-to-date documentation, the development process has been streamlined and efficient. These insights will undoubtedly prove valuable in future endeavors and serve to strengthen the capabilities of both HyperSense and Trusted Carrier as they continue to innovate and address the needs of the chemical transportation industry.

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    The future

    As the CTC app ecosystem continues to grow, onboarding new users and companies every day, the focus will shift towards monitoring usage, performance data, and system stability. The team will transition from ideation to querying and learning from user feedback, ensuring that the platform evolves in response to real-world needs and challenges.

    Maintaining the scalability and flexibility of the system is a top priority. To accomplish this, the team will work diligently to update all components, guaranteeing reliability and security as the platform expands. New products are already being envisioned, and large-scale customers are joining the ecosystem, reinforcing the impact of the CTC app on the global chemical transportation industry.

    The future of the CTC app ecosystem is promising, and the team at HyperSense is grateful for the opportunity to contribute to this groundbreaking effort. By continuously improving and automating processes within one of the world's largest and oldest industries, they will drive innovation, efficiency, and positive change for years to come.

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