Software Development Services. 20+ Years of Engineering That Ships.

We're a custom software company that builds production systems for regulated industries. Platforms serving 300,000+ policyholders. Document ecosystems processing 40,000+ documents a week. AI agents that cut 20-hour workflows to 10-15 minutes. Two decades of shipping software that works.

We also build AI agents embedded directly in your product, not alongside it. Copilots, document processing agents, knowledge agents, conversational agents, and voice agents. Every agent runs on HyperCore, our proprietary agentic framework with 5,000+ eval assertions, built-in governance, and HyperCare post-launch support. Production-ready and measured.

AI development services explained

We treat AI as a general capability valuable only when it improves a workflow inside your product. HyperSense provides AI software development, AI consulting services, and AI integration services alongside custom web and mobile engineering.

We’re ISO/IEC 27001 & 9001 certified, model-agnostic, and outcome-focused, so you get application-level AI that’s secure, governed, and measured.

Our services

01
Custom software development
Cross-platform applications at scale. Flutter, .NET Core, Node.js, React. Systems serving hundreds of thousands of users with the reliability regulated industries demand. Signal Iduna's health insurance platform serves 300,000+ policyholders across iOS, Android, and web. Find out more
02
AI agent development
Production AI agents for sales, support, document processing, and compliance. Our Reperks agent cut landlord billing from 20+ hours to 10-15 minutes. Hamilton Perkins' chatbot generates B2B quotes in 60 seconds. Built on AWS Bedrock and Anthropic Claude. Model-agnostic. Governance included from day one.Find out more
03
Development teams
Dedicated engineering teams embedded in your organization. 5-12 specialists per engagement, multi-year partnerships. Our Trusted Carrier team has been together for 10+ years. Signal Iduna runs on an 8-person dedicated team.
Find out more
04
UI/UX design
Research-driven design for AI-assisted experiences. Clear states for AI responses, explanations with citations, approval flows for high-stakes actions. We design interfaces that make AI useful without adding friction.Find out more
05
Mobile app development
Production mobile apps on iOS and Android. Flutter-based cross-platform delivery with offline-first capability, real-time processing, and enterprise-grade security. Tinka's BNPL app hit 50,000+ users in 3 months. Trusted Carrier's apps work offline across 13 countries.Find out more
06
Web development
Production web platforms with AI capabilities built in. Knowledge agents with citations over your content. Document processing portals with human-in-the-loop validation. Dashboards that show the impact of AI features on your KPIs.Find out more
07
Digital transformation consulting
Process mapping to identify automation opportunities. AI readiness assessments. ROI analysis based on your actual workflows, not industry averages. We start from your business problem and work backward to the right technology.Find out more
08
IT consultancy
Security architecture, governance frameworks, and cost optimization. ISO-aligned controls, least-privilege access, full auditability. MLOps consulting with evaluation and cost guardrails for AI features.Find out more
09
Product discovery
Validate a high-value use case before committing to a full build. Prototype and usability testing for AI features. Delivery plan for a 4-week AI Feature Sprint.Find out more
10
R&D engineering
Rapid proofs of concept for knowledge agents (RAG), document processing, voice interfaces, and recommendation systems. When you need to test a technical hypothesis before building the production system.Find out more

AI agents we embed in your product

We start from your business process and KPI, then deploy AI agents that remove friction and deliver measurable results. Every agent ships on HyperCore with eval-driven quality gates and HyperCare post-launch support.

Explore more AI use cases

01
Knowledge agents
Ask questions in plain language and get cited answers from your policies, documentation, tickets, and internal content. Grounded in your data. Every answer traceable to a source document. ZURI uses this pattern to qualify 400+ daily buyer conversations for Vela Zanzibar.
02
Decision and approval automation
Goal-driven agents that gather data, check rules, and propose decisions with human approval. Faster onboarding, reviews, and compliance checks.

Customer service agents
Personalized 24/7 chat and voice with safe system actions. Hamilton Perkins' chatbot handles B2B and B2C audiences from a single conversational interface. Vera, our AI insurance automation platform, is pre-configured for 9+ insurance lines and handles claims, policy questions, and renewals without custom model training.
Document processing agents
Classify, extract, validate, and export data from invoices, claims, contracts, and compliance documents. Reperks uses this pattern to cut landlord billing from 20+ hours to 10-15 minutes. DocuFlow, our IDP platform, handles high-volume document workflows with built-in validation and audit trails.
In-product copilots
Context-aware assistants embedded in your UI. Suggested next steps, routine action execution, and guided workflows for support desks, sales ops, and back-office teams.
Anomaly detection and alerts
Detect fraud, quality issues, and delays. Forecast demand and ETAs. Trigger proactive tasks before problems reach your customers.

How we work

20+ years of delivery. ISO/IEC 27001 and ISO 9001 certified. AWS Partner. Our process starts from your business problem and KPI, then ships production software that users interact with every day.

Discovery and analysis

We align on business objectives and KPIs, not just features. Identify quick wins for AI agent deployment. Run an AI readiness check: data sources, systems, constraints, and success metrics.

02
Strategic planning
Define where AI shows up in your product and how it helps. Choose the right approach: knowledge agents, document processing, conversational AI, agentic workflows. Model-agnostic from the start. Security and governance planning included.
03
Design and development
Design assistive UX with clear states, explanations, citations, and approval flows. Build the agent inside your app. Integrate with your systems and data. Keep vendor choices flexible.
04
Quality assurance
Functional tests plus AI-specific evaluations: quality, faithfulness, safety, and latency. 5,000+ eval assertions validate agent behavior before production. Human-in-the-loop validation where accuracy and compliance matter. We validate that the feature moves the KPI we agreed on.
05
Deployment and support
Launch with observability and cost guardrails. Usage dashboards, budgets, alerting. Training and runbooks so your team adopts the feature. HyperCare post-launch support for both the application and the AI components.
06
Continuous improvement
Measure impact against your baseline. A/B tests and user feedback. Tune prompts, improve data coverage, optimize costs. Model-agnostic stance means you can switch models as your needs evolve.

Need speed? Try the AI Feature Sprint (≈4 weeks)

Pick one high-leverage use case; we design, build, harden, and ship a production feature with evaluation, governance, and KPI tracking so you see value fast.

Learn more

Case studies

Proptech

Reperks: Production AI agent for utility billing

98% time reduction. 20+ hours to 10-15 minutes. Claude Sonnet 4.5 on AWS Bedrock. Live at agent.reperks.de. Document processing, legal compliance automation, triple-validated calculations. 6-week MVP, 5-person team.

Insurance

Signal Iduna: Digital health insurance platform

300,000+ policyholders. 100,000+ downloads. 1,400+ clinics. 16% YoY premium growth. Cross-platform insurance platform across iOS, Android, and web. 2+ year engagement, 8-person team.

Fintech

Tinka: High-growth fintech delivery

50,000+ users in 3 months. EUR 300,000+ monthly transaction volume. 4.8 App Store / 5.0 Google Play ratings. Flutter cross-platform BNPL app with serverless AWS infrastructure. 10+ year partnership.

Our tech stack

Our technological skills span modern web, mobile, and cloud. Whether you need custom software development, AI agent development, or mobile apps, we build production systems governed for security, quality, and cost.

Frontend development:

Languages: HTML5, CSS3, JavaScript/TypeScript
Frameworks/Libraries: React, Angular, Vue.js
AI in the UI: Assistive UX (copilot panels, explainability/citations, approvals), accessibility, analytics for AI feature adoption

Backend & APIs:

Languages: Node.js, Python, Java, .NET, PHP
Frameworks: Express/Fastify, FastAPI, Spring Boot, ASP.NET Core, Laravel
Data & events: REST/GraphQL, Webhooks, event-driven patterns for agent actions and automations

Mobile development:

Native: Swift (iOS), Kotlin (Android)
Cross-platforms: Flutter, React Native
AI on mobile: In-app copilots, smart capture (IDP), voice, on-device friendly patterns (caching/offline)

Cloud platforms:

Primary: AWS (Partner), plus Azure, Google Cloud Platform
Common services: Serverless (Lambda/Functions), containers (ECS/Fargate/Kubernetes), object stores, managed DBs, CDN, secrets/keys

AI and retrieval:

Model access: Amazon Bedrock and Anthropic Claude (primary stack). Model-agnostic routing and prompt caching
RAG/Knowledge: Vector search (pgvector, OpenSearch, Pinecone, Weaviate). Classification-first document processing with human-in-the-loop
IDP (Document AI): Classification → extraction → validation → posting, with human-in-the-loop
Agentic workflows: Tool and function calling, approval lanes, action logs
Interop: (Optional) MCP-ready integrations to expose safe tools/data to agents

Data engineering & analytics:

Pipelines/lakes: AWS Glue/Athena, EMR, Step Functions, Airflow, dbt; S3/Parquet; Lakehouse (Delta/Iceberg)
Streams: Amazon Kinesis, Kafka
Warehouses: Redshift, BigQuery, Snowflake
BI/observability: Dashboards for KPI impact, usage, and cost of AI features

MLOps, evaluation & governance:

MLOps consulting: Monitoring, regression tests, drift checks
Eval & safety: Quality/ faithfulness/ safety/ latency scorecards; red-teaming; guardrails
Cost control: Token budgets, prompt caching, tiered model routing, usage alerts
Telemetry: CloudWatch, OpenTelemetry, Datadog feature-level metrics

DevOps & CI/CD:

Tools: Docker, Kubernetes, Terraform, GitHub Actions, GitLab CI/CD, Jenkins
Practices: Blue/green and canary deploys, feature flags, automated rollbacks for AI-powered features

Security & Compliance (privacy by design):

Standards: ISO 9001:2015, ISO/IEC 27001:2018; GDPR/CCPA alignment
Access: SSO/SAML, OAuth 2.0/OIDC, RBAC, agent identities & least-privilege policies
Data: Encryption in transit/at rest, customer-managed keys, PII/PHI handling, audit logs, data residency options
Controls: Model/data-usage policies (your data is never used to train third-party models without consent)

IoT and integration:

Protocols: MQTT, CoAP, HTTP
Platforms: AWS IoT Core, Azure IoT Hub
Use in AI: Device telemetry → anomaly detection, predictive maintenance, automated workflows

Multimedia & Real-Time Communication:

Tech: WebRTC, VoIP/SIP, streaming (HLS, MPEG-DASH)
Use in AI: Real-time voice assistants, call summarization, coaching, and automated follow-ups

Design and prototyping:

Tools: Figma, Adobe XD, Sketch
Practices: Wireframing, assistive UX patterns (explanations, citations, confidence states), user testing for AI features

Your data is never used to train third-party models without consent. Model-agnostic, secure, and measurable — we integrate AI directly into your product and prove the impact.

Insights into software development

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Ready to build something that works?

Walk away from the first call with a scoped plan, a timeline, and a cost estimate. Whether you need a production AI agent, an enterprise platform, or a team to augment yours, we’ll map the path from idea to production.

Founded 2003, Chicago and Bucharest
40+ engineers and specialists
4.9/5 on Clutch, 31 verified reviews
You own all code, models and data
ISO 27001 and ISO 9001 certified
10+ years, our longest client partnership

Tell Us About Your Project

Describe what you're building, your timeline, your KPIs, and any technical constraints. We'll review your project and get back to you with a clear next step.

Let's talk about your project

Software Development Services. 20+ Years of Engineering That Ships.

AI development services explained

Our services

Custom software development

AI agent development

Development teams

UI/UX design

Mobile app development

Web development

Digital transformation consulting

IT consultancy

Product discovery

R&D engineering

AI agents we embed in your product

Knowledge agents

Decision and approval automation

Customer service agents

Document processing agents

In-product copilots

Anomaly detection and alerts

How we work

Discovery and analysis

Strategic planning

Design and development

Quality assurance

Deployment and support

Continuous improvement

Need speed? Try the AI Feature Sprint (≈4 weeks)

Case studies

Reperks: Production AI agent for utility billing

Signal Iduna: Digital health insurance platform

Tinka: High-growth fintech delivery

Our tech stack

Frontend development:

Backend & APIs:

Mobile development:

Cloud platforms:

AI and retrieval:

Data engineering & analytics:

MLOps, evaluation & governance:

DevOps & CI/CD:

Security & Compliance (privacy by design):

IoT and integration:

Multimedia & Real-Time Communication:

Design and prototyping:

Insights into software development

Ready to build something that works?

Ready to build something that works?

Tell Us About Your Project